Customer Support
Need help with our software?
Have a question about a program?
First, please check the FAQ’s below.
If you still need help, fill out the quick support ticket form below the FAQs to submit a ticket.
We respond to support requests Mon-Fri, 8 am-6 pm CT. We strive to resolve issues quickly, but some take 24 hours to tackle. It is technology, after all!
We welcome your comments, feedback, and suggestions! We built our tools for your career. Tell us what matters.
FAQs
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First, welcome!
Check your email for a link to your program’s signup page.
Follow the directions on that page to signup and login.
Need info? Contact your campus program administrator or submit a support ticket by filling out the form below.
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You can reset your password on the signin page:
Still need help? Submit a support ticket by filling out the form below.
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Please log out and log back in.
Still need help? Submit a support ticket by filling out the form below.
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Log out and log back in.
Still need help? Submit a support ticket by filling out the form below.
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This means you may not have used the invite link to enter into your specific program.
Check your program's signup page or email with a special link to register for your program.
Still need help? Submit a support ticket by filling out the form below.
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Search and download “EDAPP” in the App Store/Google Play store
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Click direct download link from your device:
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Don’t worry, it’s easy to fix!
You don’t need to sign up again, just submit a support ticket by filling out the form below.
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Yes, absolutely!
We offer individual subscriptions to many career programs. Email us for more information:
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The Archer Career team is focused on building programs, but we do offer limited coaching services. Email us at launch@archercareer.com for more information.
